Terms and Conditions
Shiny Jets LLC
Effective Date: [June 11, 2025]
1. ACCEPTANCE OF TERMS
By engaging Shiny Jets LLC ("Company," "we," "us," or "our") for any services, purchasing any products, enrolling in training programs, or using any software applications, you ("Customer," "you," or "your") agree to be bound by these Terms and Conditions. These terms apply to ALL services, products, training programs, and software provided by Shiny Jets LLC and Fly Shiny Holdings.
2. SERVICES PROVIDED
Shiny Jets LLC provides:
•Professional aircraft detailing, restoration, ceramic coating application, polishing, and related aviation maintenance services
•Aircraft detailing training programs (online and in-person)
•Aviation detailing products and supplies
•Pricing application software and related tools
•Consultation and technical support services
These Terms and Conditions apply to ALL services, products, training programs, and software applications offered through our website and business operations.
3. RIGHT TO DECLINE SERVICE
We reserve the absolute right to decline service, refuse product sales, deny training enrollment, or restrict software access to any customer for any reason, including but not limited to:
•Safety concerns
•Inadequate aircraft access or facilities
•Customer behavior or conduct
•Scheduling conflicts
•Technical limitations
•Any other reason deemed appropriate by Company management
4. PAYMENT TERMS
4.1 Payment in Full
Customer must pay for all services, products, and training programs in full before commencement of work or delivery. No services will begin, products shipped, or training access provided until payment is received and processed.
4.2 Payment Methods
We accept cash, check, credit cards, and electronic transfers as specified in your service agreement.
4.3 Additional Costs
Customer is responsible for all additional costs including but not limited to materials, supplies, shipping, handling, and any unforeseen expenses related to service completion or product delivery.
5. TRAVEL FEES AND EXPENSES
5.1 Travel Day Fee
A travel day fee of $500 per day applies for services requiring travel to customer location.
5.2 Per Diem
Our per diem rate is $90 per day for travel-related services.
5.3 Customer Responsibilities for Travel Expenses
Customer shall pay for and provide:
•Hotel accommodations
•Rental car or transportation
•Lodging expenses
•Gasoline and fuel costs
•Meals and incidental expenses
•Any other travel-related costs
5.4 Sunday Work Restriction
We do not perform services on Sundays. However, if travel occurs on a Sunday, customer remains responsible for all associated costs including per diem and accommodations.
6. POLISHING AND COMPOUNDING SERVICES
6.1 Standard Polishing
Our standard service includes one-step polishing as specified in the service agreement.
6.2 Additional Compounding
Any compounding work beyond one-step polishing will incur additional charges. Customer will be notified of additional costs before proceeding with extended polishing services.
7. SCHEDULING AND CANCELLATION POLICY
7.1 Service Rescheduling
Customer is allowed ONE (1) reschedule of services without penalty.
7.2 Training Attendance Policy
For training programs (online or in-person):
•If customer misses a scheduled training session, they may reschedule ONE (1) additional time without penalty
•After missing one training and using the one allowed reschedule, any subsequent missed sessions or cancellations will result in forfeiture of all payments made
•No refunds will be provided for missed training sessions beyond the one allowed reschedule
7.3 General Forfeiture Policy
After the first reschedule for services or training, if customer cancels or requests additional rescheduling, customer forfeits all payments made. No refunds will be provided for subsequent cancellations or schedule changes.
7.4 Weather and Force Majeure
Company reserves the right to reschedule services or training due to weather, safety concerns, or circumstances beyond our control without penalty to either party.
8. COMMUNICATION AND MARKETING CONSENT
8.1 Quote and Communication Delivery
By engaging our services, purchasing products, or enrolling in training programs, customer agrees to receive quotes, estimates, training materials, product information, and service communications via email and text message.
8.2 Email Marketing
Customer consents to receive marketing communications, newsletters, promotional materials, and service updates via email. Customer may opt-out at any time using the unsubscribe link provided in communications.
8.3 Contact Information
Customer is responsible for providing accurate contact information and updating us of any changes.
9. PRICING APPLICATION SOFTWARE DISCLAIMER
9.1 Software Provided "As Is"
The Shiny Jets Pricing App and any related software tools are provided "AS IS" without warranty of any kind, either express or implied.
9.2 No Liability for Business Losses
SHINY JETS LLC IS NOT RESPONSIBLE FOR ANY LOSSES, DAMAGES, OR FINANCIAL HARM INCURRED BY COMPANIES OR INDIVIDUALS WHO USE THE PRICING APP OR SOFTWARE. This includes but is not limited to:
•Lost revenue or profits
•Incorrect pricing calculations
•Business decisions based on app data
•Technical malfunctions or errors
•Data loss or corruption
•Competitive disadvantages
•Any other direct or indirect business losses
9.3 User Responsibility
Users of the Pricing App acknowledge that:
•They are solely responsible for verifying all pricing calculations
•Business decisions based on app data are made at their own risk
•The app is a tool only and does not replace professional business judgment
•They should independently verify all pricing before presenting to customers
9.4 Software Updates and Availability
Company reserves the right to modify, update, or discontinue the Pricing App at any time without notice. No guarantee is made regarding continuous availability or functionality.
10. TRAINING PROGRAM SPECIFIC TERMS
10.1 Program Limitations
Training programs are intended only for the purchaser and may not be transferred to or shared with any other individual or entity without written consent.
10.2 Training Materials
All training materials, videos, documents, and content remain the intellectual property of Shiny Jets LLC and may not be reproduced, distributed, or used for commercial purposes without written permission.
10.3 Certification and Completion
Completion of training programs does not guarantee certification, employment, or business success. Training is provided for educational purposes only.
11. DISCLAIMERS AND HOLD HARMLESS AGREEMENT
11.1 Aircraft Manual Compliance
CAUTION: Our services are NOT a replacement for the aircraft manufacturer's manual. Customer is responsible for being familiar with the manufacturer's manual for any aircraft, including all equipment and appurtenances. Customer should read all information before proceeding and use specified materials according to manufacturer instructions.
11.2 Program Limitations
CAUTION: Our training programs are intended only for the purchaser and may not be transferred to or provided to any other individual or entity.
11.3 Hold Harmless Agreement
By engaging our services, purchasing products, enrolling in training programs, or using our software applications, Customer agrees to hold harmless Shiny Jets LLC, Fly Shiny Holdings, and their subsidiaries, affiliates, officers, directors, employees, and agents ("Released Parties") from any claims, expenses, damages, losses, or any other cause of action with respect to Customer's acts or omissions in the performance of maintenance, repair, or modification of any aircraft or aircraft equipment, use of training materials, business decisions based on software applications, or any other activities related to our products and services, including but not limited to:
•Damage to aircraft interior or exterior
•Paint damage or discoloration
•Avionics, electrical, or mechanical equipment damage
•Engine or auxiliary power unit issues
•Tooling damage
•Aircraft hangar or ramp space damage
•Environmental contamination
•Business losses from pricing app usage
•Training-related incidents or accidents
•Product defects or performance issues
•Any similar claims, expenses, damages, or losses
11.4 Warranty Disclaimer
RELEASED PARTIES MAKE NO WARRANTIES OR REPRESENTATIONS WHATSOEVER CONCERNING THE SERVICES, PRODUCTS, TRAINING PROGRAMS, OR SOFTWARE PROVIDED. CUSTOMER HEREBY EXPRESSLY WAIVES ANY CLAIM FOR INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY ECONOMIC LOSS, LOSS OF USE, LOSS OF REVENUE OR PROFIT, OR DIMINUTION IN VALUE.
11.5 Negligence Coverage
This Hold Harmless Agreement SPECIFICALLY INCLUDES the hold harmless of Released Parties for their negligence. This provision shall be effective for negligence occurring before, during, and after service provision.
11.6 Risk Acknowledgment
Customer acknowledges awareness of risks associated with aircraft cleaning and detailing, training program participation, product usage, and software application usage, and confirms having had opportunity to review this agreement and consult with independent legal counsel.
12. JURISDICTION AND LEGAL MATTERS
12.1 Governing Law
These Terms and Conditions shall be governed by and construed in accordance with the laws of the State of California.
12.2 Jurisdiction
Any disputes arising from these terms or services provided shall be subject to the exclusive jurisdiction of the courts in the City of San Diego, California.
12.3 Venue
Customer agrees that any legal proceedings shall be conducted in San Diego, California, and waives any objection to venue or inconvenient forum.
13. GENERAL PROVISIONS
13.1 Entire Agreement
These Terms and Conditions constitute the entire agreement between the parties and supersede all prior negotiations, representations, or agreements relating to the subject matter.
13.2 Modification
These terms may only be modified in writing and signed by both parties.
13.3 Severability
If any provision of these terms is found to be unenforceable, the remaining provisions shall remain in full force and effect.
13.4 Assignment
Customer may not assign these terms or any rights hereunder without Company's written consent.
13.5 Waiver
No waiver of any provision shall be deemed a waiver of any other provision or subsequent breach.
14. CONTACT INFORMATION
For questions regarding these Terms and Conditions, please contact:
Shiny Jets LLC
[Insert Address]
[Insert Phone Number]
[Insert Email Address]
Website: shinyjets.com
By engaging our services, purchasing products, enrolling in training programs, or using our software applications, Customer acknowledges having read, understood, and agreed to be bound by these Terms and Conditions.